Episode #318 - Turning Hotels into Havens: Navigating Success in a Changing World of Hospitality - with Hari Fell

Nov 20, 2023

Hello everyone, and welcome to another luxury episode of ScaleUp Radio! I'm your host, Granger Forson, and you can find out more about me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn.

 In this episode, we are in for an exceptional treat as we pull back the curtains of the hospitality industry with a seasoned pro—Hari Fell, owner of the Tudor Farmhouse Hotel in Clearwell in the Forest of Dean. Hari and her husband have not only stood the test of time with their 20-years ownership of the establishment, but they've also been game changers, offering unique experiences like foraging and wildlife safaris to their guests.

 

It's not every day you meet someone who turns adversities into opportunities, and that's precisely what Hari has done. Through the years, she's navigated numerous challenges—recessions, pandemics, and staffing issues—to continue offering top-quality service. But what keeps people coming back to Tudor Farmhouse isn’t just the luxury of the rooms, but the entirety of the experience they offer, which speaks volumes about their business acumen and hospitality ethos.

 

And as if managing a hotel with 30 staff wasn’t enough, Hari has ventured into another exciting industry. She's brewing up a storm in the non-alcoholic cocktail market. Whether it's creating memorable moments at the hotel or innovating with beverages, Hari believes in the importance of hard work, focus, and above all, creating your own luck. 

 

So, as you get comfortable, prepare for an episode that takes you through the elegantly designed corridors of Tudor Farmhouse Hotel, into the vibrant world of non-alcoholic cocktails, and provides unmatched insights into succeeding in the hospitality sector. 

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

 

If you would like to be a guest on ScaleUp Radio, please click here:

https://bizsmarts.co.uk/scaleupradio/apply

 

You can get in touch with Granger here:

[e-mail]

 

Kevin's Latest Book Is Available! 

 

Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brentexplores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. 

 

More on the Book HERE - https://www.esusgroup.co.uk/

 

Hari can be found here:

linkedin.com/in/hari-fell

https://tudorfarmhousehotel.co.uk/

[e-mail]

 

https://nolococktails.co.uk/

[e-mail]

 

Resources:

 

Planday app - https://www.planday.com/features/shift-worker-app/

 

The Big Leap by Gay Hendricks - https://uk.bookshop.org/p/books/the-big-leap-conquer-your-hidden-fear-and-take-life-to-the-next-level-phd-hendricks-gay/4765013?ean=9780061735363

 

Dare To Lead by Brene Brown - https://uk.bookshop.org/search?keywords=brene+brown